Are you challenged with making your client’s vision come to life, regardless if they fit into their over-arching strategies/objectives?

When working with clients, there is always a fine balance between giving them what they want and providing what they really need. Since they’ve called you, ‘The Expert’, your success comes down to only one thing: a happy client – even if at times seem like the most difficult result to achieve. The key to ensuring your clients are happy is to manage expectations – that balance of what they want and what you can deliver. Managing expectations has a lot to do with perception, semantics and communication and a little to do with project management.

One of my co-workers share this video that depicts a client meeting that I’m sure we’ve all sat in at one time or another. Take a load off, put your feet up and start relating…