PR Lessons from Madonna

My introduction to marketing and branding came at an age when I didn’t even know what that meant. It all started with Madonna and her 1984 hit “Like a Virgin” that propelled her to global recognition after topping the Billboard Hot 100 chart for six consecutive weeks. The song created a huge controversy with complains that it promoted premarital sex and undermined family values; and Madonna’s attitudes and opinions on sex, nudity, style and sexuality forced the public to sit up and take notice. I did; and became an immediate fan. I sang her songs into my ‘microphone’ hairbrush, dressed like her and even dressed the family dog like her.

Madonna’s rise to fame came at a pivotal time in the music industry. MTV had just been launched and as a result artists with strong ‘visual appeal’ (read: good looking) were pushed into the spotlight. Early on Madonna recognized that she could use music videos and MTV to establish her popularity.

Lesson #1: Utilize communications tools faster and better than anyone else.

Madonna’s use of shocking sexual imagery kept her in the media forefront, from risque music videos to her elaborate performances on stage. At the first MTV Video Music Awards (VMAs), she stunned audiences by performing ‘Like a Virgin’ on top of a giant wedding cake while wearing a wedding dress and white gloves, which MTV rated as one of the most iconic performances in VMA history.

Lesson #2: Don’t be afraid to break the rules when needed. What have you done lately to stand out?

Madonna consistently uses her music and image to influence the masses into believing that she is the authoritative knowledge on trends. Right from the beginning of her career, she expertly combined her fashion style, performances and videos to influence audiences. Her style became one of the top female fashion trends of the 1980s with lace tops, skirts over Capri pants, fishnet stockings, crucifixes, arm loads of bracelets and bleached hair.

Lesson #3: Know your brand. Work your brand.

Known for continuously reinventing both her music and image to remain relevant, Madonna is not ‘just another pop star’. Her continual reinvention is one of her key cultural achievements. By working with upcoming talented producers and new artists, she successfully remains at the center of media attention. Her’s approach to music was far from the “find a winning formula and stick to it” approach. Her musical career has been a continuous experimentation. Madonna has never rested on her laurels. And neither should you.

Lesson #4: Evolution is necessary for survival. Don’t do what you’ve always done, just because it’s what you’ve always done. What works today, might not work tomorrow… And we’re back to the Will Rogers quote: “Even if you’re on the right track, you’ll get run over if you just sit there.”

Madonna is iconic. She is attributed to providing the creative freedom that today’s female pop stars enjoy thanks to the trail she blazed in the early 80s. It’s hard to imagine today, but there was a time when Madonna was seen as an inauthentic product of pop culture and an artistic lightweight. If you were to believe all the talk in the mid-‘80s, Madonna would not have lasted beyond her “Like A Virgin” era. However, the career she carved out for herself made it possible for virtually every other female pop singer to follow and in doing so, she redefined the parameters of pop music.

Lesson #5: Know what you stand for.  Be original. Carve out your own path.

You may argue that Madonna is not the greatest performer/singer/dancer in the world. But her staying power, appeal and influence can’t be denied. She is a successful musician and a businesswoman. Her creative approach to marketing has always been bold leaps rather than baby steps.

As Madonna once said, “[It’s] better to live one year as a tiger, than a hundred as a sheep…”

UBC Day 20: PR Lessons from James T. Kirk

To continue on the theme of my geekness, I bring you lessons in PR from Captain James Tiberius Kirk:

  1. When exploring strange, new worlds, seeking out new life and new civilizations, and boldly going where no man had gone before, Kirk made sure to put his team’s best foot forward.
  2. Until face with a hostile situation… Then he was in crisis communications mode.
  3. When giving a progress report to Star Fleet, he’d downplay the bad and highlight the good.
  4. Are the rules not working for you? Change them. Next time you are faced with a tough situation, think Kobayashi Maru.
  5. Kirk surrounded himself with a team he trusted with his life. Everyone needs a Spock and McCoy to trust with their reputation.
  6. When organizing away teams, Kirk had his main guys… and the nameless guy in red who was always expendable. In PR we need to prove our value, like Spock and McCoy, so we can live another day.

On your next project ask yourself what would Kirk do?

Be a leader, not a red shirt.

Boldly go where no one has gone before.

UBC Day 19: Under Pressure

Captain’s log. Star date: 7-19-20-12.

Feeling pressured to write a blog because I signed up for the Ultimate Blog Challenge. But I am empty today. Writers block has struck so I am doing a writer’s block 101 exercise where I do nothing for the next few minutes but write whatever comes to my head. Boy are you guys in for treat. Ha! In case you didn’t get the “Star date” reference, I’m a Trekkie. I like how Kirk never gives up; tries to be diplomatic when he can; and when he can’t, he uses his all purpose judo chop.

Light-bulb! Question for everyone… What do you do to overcome a creative block?  When it’s writer’s block, I do this… when it’s creating a PR campaign, I start by added in the most basic stuff that needs to be done. Then I let my mind wander. I envision what I want the outcome to look like and start filling in the blanks to ensure it gets there.

Whether writing or starting a new project, it doesn’t matter where you begin. You just have to begin.

Kirk out.

UBC Day 18: Best Campaign Ever

One of my favorite PR campaigns was when I was working at a local TV station. We were launching a new reality show that, at the time, was new territory for us. I remember how excited I was about the show but also because I was brought in during the initial planning stages so that I could proactively contribute from a PR perspective, rather than a reactionary one.

The show was a contest that began with an open audition, that through public voting, was narrowed to ten contestants. These ten contestants were pitted against one another through a series of talent and self promotional activities. The winner received their own TV show for one season. As the show progressed, the ten were slowly eliminated to the final three. The winner was decided through a combination of judging and online viewer voting. And this was just as marketing through Facebook and Twitter was starting to take off!

On the PR side of things, because this show was new to our market, it was easy to generate some buzz. Our two major dailies picked up the story and I engaged our audiences through our website, Tweets and Facebook updates. The other thing I did that in my mind made the difference in the sheer amount of earned media we received was to engage the community newspapers in each of the areas where our contestants lived. I’d send each paper a target media releases immediately following each show, providing an update on the contestant in their coverage area. I made sure it was easy for them by also providing stills from the most recent show. To compliment this, we ran a guerrilla campaign postering the downtown core and local universities. We organized publicity stunts and photo ops. Basically we had fun with it.

When typically running campaigns, we place a lot of value on getting hits in the dailies and we forget about the smaller publications. Publications, such as community newspapers, are always looking for content relevant to their coverage area. By engaging them from the start, we achieved an unprecedented amount of earned media.

After all, that’s the goal right?